Customer reviews of Fm Motors (Gb) Ltd
At Fm Motors (Gb) Ltd we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Fm Motors (Gb) Ltd
Based on 70 customer reviews
Good customer service, poor quality assurance
By Ryan C on 10 September 2019 | Purchase not verified
Purchased a 2010 BMW 318i and within 2 weeks I took it back! had a mechanic look it over, a Nox sensor went went, oil pressure was low and the oil hadn't been changed in a LONG time. I asked the dealer if they service their cars before selling them and he said it has had a "visual service", which I felt was a poor answer. They paid for the NOX sensor under warranty but i had to pay for the service which hadn't been done to the car as claimed. I went on to have major issues the with the car which was sold to me with a bent rear drive shaft. On the day of the purchase, the dealer had someone else looking at the same car forgetting i was coming, luckily they did not decide to buy it. Apart from that, they were very kind and helpful in explaining everything and seem good with customers, but down to personal experience, the car i was sold was not inspected or serviced with care or professionalism.
Jaguar 3.0L S-TYpe.
By David G on 19 February 2019 | Purchase not verified
I bought a low mileage 3.0l Jaguar S-Type Jaguar, registered 2007, from FM Motors in July 2018. Despite its age, after nearly seven months use and about 2000 miles the car has performed very well and I am extremely pleased with it. Mind you, the March 19 MOT test will be the big test for this car but so far so good. Fm Motors were very professional to deal with and provided great customer service. I would certainly consider buying from them again.
Best buying experience ever
By Henry S on 11 August 2018 | Purchase not verified
The best car buying experience I have had ever. No pressure to buy and a very relaxed environment.
By Kris P on 10 August 2018 | Purchase not verified
I bought a Audi A5,after a week car shows gearbox issue ,took the car to the gearbox specialists and quoted £2000 ,so decided to reject a car with refund.I was told money should be with me with 2hrs,after 3 days still no money on my account.After few phone calls FM motors says money was send,after all money still no arrive.
By calvin W on 01 August 2018 | Purchase not verified
I recently bought a BMW from FM Motors. I dealt with Raj who was not pushy to sell the car and also offered me a respectful deal on my part exchange. I am so far absolutely delighted with my new car. The whole process of buying the car was professionally conducted and within 3 hours I had my new car on my drive, which included an hour of driving home. I would most definitely recommend this garage to family and friends. Probably the best car dealer I have come across! Really pleased. Thank you very much FM Motors.
Terrible service, terrible car
By James D on 30 July 2018 | Purchase not verified
I found the car I bought didn't go into revere. F M Motors refused to accept this or do anything to rectify the problem. I spent months trying to resolve the issue with him and a repair garage but finally sold the car back to FM motors to recover at least some of my money. That same day he advertised the car for £2000 more and sold it again without having even checked the car, let alone fixing the problem. Untrustworthy and just out to make a quick profit.
By MICHAEL K on 21 May 2018 | Purchase not verified
SUPERB DEALER!!! Perfect, Thanks, 10/10. Great car at a great price. Excellent after sales. Any issues dealt with immediately. Thanks Raj and Faisal.
Very disappointing after sales
By Nicolas F on 08 September 2017 | Purchase not verified
Poor after sales service after decent initial sales service
By Richard N on 10 August 2017 | Purchase not verified
I found the car I had been looking for (BMW 335i) at FM Motors and for a very good price. 3 months on and I am so happy with my purchase, the car is perfect! I dealt with Faisal and Raj, a couple of really nice friendly guys and not your usual pushy sales people. After leaving a deposit for the car, because I wasn't in a position to drive it away the same day, Raj even gave me a lift to the train station! Thank you for the car and for the top service, I highly recommend this company.
Audi 1.8 TFSI
By Elizabeth R on 29 November 2016 | Purchase not verified
Excellent service from beginning to end. Reassured me by answering my questions and no pressure to purchase. Did what they said they would do resulting in the car looking better than when I first viewed it. Certainly would buy from this dealer again.
Fm Motors (Gb) Ltd
- 020 89036466 07904 100199
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|Monday||09:30 - 18:00|
|Tuesday||09:30 - 18:00|
|Wednesday||09:30 - 18:00|
|Thursday||09:30 - 18:00|
|Friday||09:30 - 18:00|
|Saturday||09:30 - 19:00|
Open Bank Holidays 11-5pm.