Customer reviews of FM Motor Co Ltd

By Firdous S on 12 May 2025 | Purchase not verified

I recently purchased a vehicle from FM Motors and was thoroughly impressed by the level of professionalism and customer service. The staff were very friendly, knowledgeable, transparent, and attentive throughout the entire process. The vehicle is in excellent condition and has proven to be very reliable. I highly recommend FM Motors to anyone in the market for a quality used car.

By Mizan K on 07 May 2025 | Purchase not verified

I am a returning customer after having an outstanding and amazing experience with FM Motors & team. I always get a warm welcome from Faisal and Raj. They’re both extremely knowledgeable, helpful, friendly and efficient. As a returning customer, both times they made my entire process smooth. With their level of professionalism and expertise ensured me that I was always getting the best car. They go above and beyond to ensure i am satisfied with the car. A very nice and clean showroom with all cars presented to the highest standards. Any faults or imperfection with the car gets resolved immediately. Their service is fantastic and the vehicles are of a very high quality that I came back to purchase my second car. I can’t thank them enough but I can confidently say that they have earned a loyal customer!

By Chris C on 06 May 2025 | Purchase not verified

Very easy to do business with. Fast answers to questions, did what they said. No pushy behaviour on arrival, very professional and welcoming. We have recently bought from a franchised main dealer but found this company much easier to deal with.

By Anonymous on 06 May 2025 | Purchase not verified

Great service.

By Douglas G on 06 May 2025 | Purchase not verified

Faisal abd the team communicated well and were very helpful. I arranged a time to cone see the car and purchased it then and there, there was an existing issue of a tyre pressure sensor that they offered to pay to have repaired, it took over a month as Tesla near me was so busy but they honered their agreement and paid for it even when it turned out to cost double what we thought it would. Very happy with the car and service!

By Anonymous on 01 May 2025 | Purchase not verified

Really good experienceFriendly staff and approachable Both Faisal and Raj were always there for me when I had questions about the car (Mercedes A-Class)They always do what’s best for their customersAllowed me to test drive the car

By Mohammad C on 01 May 2025 | Purchase not verified

Amazing customer service. Was very accomodating to all my needs and requirements and went above and beyond to help me with my quest.

By Iqbal H on 26 April 2025 | Purchase not verified

I've had a great experience with the guys there. All of them have been very helpful and very professional. They have been very genuine and honest about everything, which can rare - as some people will say things for a sale. So, I'd definitely recommend FM Motor Co Ltd to all! Great work guys, keep up the great service!

By Roxana K on 05 February 2025 | Purchase not verified

Very good customer service thank you to Faisal . We received deal which we agreed before coming down.Car was as described. Thank you for mazda 6Krzysztof & Roxana Southampton

By Anonymous on 31 January 2025 | Purchase not verified

I purchased a Tesla Model 3 from FM Motor Co. Ltd in late November last year, and it was an absolutely brilliant experience!As it was my first time buying a car in the UK, I was a bit apprehensive. Faisal greeted me on my first visit, gave me a thorough overview of the vehicle, and answered all my questions with great patience.During my second visit, I met Raj - an incredibly friendly and competent sales representative. He conducted a fantastic test drive, showcasing the car on various road types. Raj patiently addressed all my queries, which made me feel comfortable and confident.A few days later, we completed the deal, and the car was delivered right to my doorstep. The V5C arrived in the post about 10 days later.As a lovely surprise, I received a month of premium connectivity and floor mats. The car was in immaculate condition - spotlessly clean, with a pleasant aroma and a full set of accessories.For nearly two months now, our family has been thoroughly enjoying the Tesla, without a single issue. Every time we take it out, I think of Faisal and Raj with immense gratitude.It's been the best car-buying experience of my life, and I wholeheartedly recommend FM Motor Co. Ltd to anyone looking not just for an excellent car, but for a truly enjoyable purchasing process as well!